Much has been said lately about the proliferation of “Shadow IT”, technical resources that are used by business units and personnel outside the purview of the IT organization.
I’m sure there are many reasons for the development of Shadow IT (not the least of which is business units having budget that IT does not), but the one I hear most often is also the simplest.
Shadow IT is growing in part because “official” IT is too slow.
When the VP of Sales can call someone like BlueHost and have a virtual server up and running in a day (if not sooner), why would he wait for weeks? If the head of Marketing only hears “Yes” from hosting companies and “We’ll get back to you” from IT, who is he going to pick?
The term “agile” has been thrown around so much lately as to almost completely lose its meaning, but for IT departments to compete with outside sources they will have to learn to be faster and more flexible.